GENERAL CONDITIONS
Buy and sale
1 – THE OFFER The seller's offer is made orally, in writing or electronically and - if a period for acceptance has been set - is valid for the period indicated. Acceptance of the offer by the buyer is only valid if it takes place within the specified period. Furthermore, electronic acceptance of the offer by the buyer is only valid if it has been confirmed by the seller. If no term for acceptance has been set, the offer will remain in force for two working days, provided the vehicle has remained unsold.
2 – THE AGREEMENT The agreement must always be recorded in writing or electronically. A copy of a written agreement must be provided to the buyer. However, the absence of a written or electronically recorded agreement does not make this agreement null and void.
4 – RISK The vehicle is at the expense and risk of the seller until the time of actual delivery. Any vehicle to be exchanged will only become the property of the seller once it has actually been delivered to him. Until that time, the vehicle to be purchased is at the expense and risk of the buyer and all costs are at his expense. This also includes the costs of maintenance and any damage caused by any cause, including any damage as a result of not being able to submit the complete registration certificate.
Repair and maintenance
5 – THE ORDER The order to carry out work is given verbally, in writing, or electronically. An order given electronically by the client will only be concluded after it has been confirmed by the contractor. A copy of a written order will be provided to the client if desired.
6 – PRICE QUOTE The client may require a quotation of the price of the work before or when placing the order. The stated price and term are approximate, unless the client and the repairer agree on a fixed price. If the approximate price stated is exceeded or threatens to be exceeded by more than 40%, the repairer must contact the client to discuss the additional costs. The client is entitled to terminate the agreement, subject to a notice period of two weeks, and indemnify the repairer for the work already carried out by him.
7 – STORAGE COSTS If the client has not collected the vehicle within three working days after becoming aware of the execution of the order, the repairer may charge a fee for storage costs. If a date has been agreed for collection, the count will start on this date. The storage costs are 20 euros excl. VAT per day.
8 – RIGHT OF RETENTION The repairer can exercise the right of retention on the vehicle, if and for as long as: - the client does not pay the costs of the work on the vehicle or does not pay in full; - the client pays the costs of work previously carried out by the repairer on the same vehicle does not or not in full; - the client does not or does not fully pay other claims arising from the contractual relationship with the repairer/seller. The repairer can also exercise the right of retention if the dispute regarding the work has been brought before the court.
9 – REPLACED PARTS The replaced parts will be made available to the client after execution of the order, if the client has requested this in writing when placing the order. In all other cases, the replaced parts become the property of the repairer, without the client being able to claim any compensation. 10 – PARTS PROVIDED BY THE CLIENT For parts supplied by the client himself, the client is responsible for any additional work due to incorrect, difficult-to-fit or otherwise defective parts . The contractor does not provide a warranty on the parts in question, or on the work performed if this has been demonstrably nullified by the parts in question.
General provisions
11– THE PAYMENT
DIRECT PAYMENT Invoices must be paid immediately upon collection of the vehicle. If it has been agreed to pay on account (for example with B2B): The consumer/relationship must pay the amount due before the payment date expires. The payment term is 14 days, with the exception of orders for which a different term has been agreed. If he does not do so, the entrepreneur will send a free payment reminder after that date has passed and give the consumer/relationship the opportunity to pay the outstanding amount within 7 days of receiving this payment reminder. If payment has still not been made after the payment reminder has expired, the entrepreneur is entitled to charge interest from the moment of default. This interest is equal to the statutory interest. Judicial and extrajudicial costs incurred by the seller/repairer to enforce payment of a debt may be charged to the other party. The amount of these costs is subject to (legal) limits.
12 – COMPLAINTS A buyer/client who has complaints about the sale of a vehicle or about the performance of a repair or about maintenance carried out must first contact the seller/repairer with his complaint. A dispute about the sale of a vehicle or about the performance of repairs or maintenance does not release the buyer/client from his payment obligation. 13- EXONERATION CLAUSE Our liability is limited to the coverage offered by our insurance. In cases where the insurer does not pay out and there is no recklessness, liability is limited to the net invoice amount.